Multi-Factor Authentication - MFA @ SCU!
What is Multi-Factor Authentication (MFA)?
Southern Cross University is adding Multi-Factor Authentication (MFA) to all our systems to better protect your data and identity. Passwords alone are easy to hack—MFA adds an extra security step. Start Here - Must See Video: Register and manage your security information
How will Multi-Factor Authentication (MFA) protect me more?
Username and password theft by hackers, phishing and other related scams are now commonplace on the Internet. Multi-Factor Authentication (MFA) adds a second layer of security using your phone, so only you can approve logins — blocking hackers even if they have your password.
More questions?
See our FAQ page.
Using a mobile device?
Scroll down to access additional links and information on this page.
Ensure You Can Always Access Your Account: Top 3 MFA Tips
To avoid being locked out of your account especially if you lose your phone, upgrade to a new device, or accidentally leave it at another location. Please follow these essential MFA best practices:
1. Register at Least Two Authentication Methods
Set up multiple sign-in options such as the Microsoft Authenticator app, SMS, and a landline number (you can have as many as you like)
This ensures you have a backup method available at all times
2. Before Replacing Your Phone - Transfer MFA
Before disposing of or resetting your old phone, make sure MFA is fully configured and tested on your new device
This step is critical to maintaining uninterrupted access
3. Add a Secondary Device (e.g. iPad or Tablet)
If you have a second device, configure it as an additional authentication method (you can have as many as you like)
This provides an extra layer of accessibility in case your primary device is unavailable
It's vital especially when it's outside the Service Desk hours and you can't login.
