An email will be sent to advise that the Telephony in MS Teams implementation has been successful.
For the majority of staff, the change will be seamless, except that you will now be able to receive external, as well as internal calls. If you have a direct dialing number, you will see a keypad on the MS Teams Calls tab and be able to make both internal and external calls.
For the limited number of staff that have been issued with a handset, you will need to unplug the Huawei handset and plug the new handset into the network. (Note: The handsets will be preconfigured and deployed to their locations in advance. The Huawei handsets will be collected from you at a later date.)
Technology Services will execute the handset swap for the phones in the common areas.

Teams Calls FAQ