Service Desk - In Person Support
Technology Service Desk also offers in-person support for students on-campus
Support Includes
Access issues for SCU systems and services
Basic assistance with MySCU/Blackboard
Wireless access support (WiFi)
Print/Copy/Scanning
Basic issues with personal devices such as;
Assistance downloading and installing supported SCU applications e.g. Office
Assistance setting up email on mobile phones etc
Location & Hours
During Week 1 and Week 2 (Term 1) @ Lismore & Gold Coast Hours are Monday to Friday 8:00am - 4:00pm
Monday to Friday 9:00am - 3:30pm (CLOSED 12:00-1:00PM)
E.G.19 (under Library stairs)
Includes the Student Learning Centre (SLC) - equipment loans
Additionally, we support TAFE and CHSC students and staff accessing their systems and services
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Monday to Friday 9:00am - 5:00pm
Level 1, Building C, Gold Coast Campus
Monday to Friday 9:00am - 5:00pm
Level 1, The Learning Centre Lismore Campus
Changes
Hours can be subject to change, there will be a sign.
Sorry, We Aren't Here
Support Officer Will Return At: CLOCK (generally short 5-20min break)
You'll be able to contact us via phone, email or webchat.