When To Contact TAFENSW Technology Services
There are certain services that ONLY TAFENSW Technology Services can assist with:
Services
TAFENSW Technology Services will assist with the following;
Computer Labs (TAFE Only) - A.1.12, A.1.16/13, A.1.5, B.G.9, I.G.13 & S.G.6, + 2 x Student Computers (Library Level 1)
Corporate Systems - SAP, TPD, OneEBS etc
Drive Mappings (except M Drive)
Email & Calendar Rights/Permissions
Learning Materials/Connected Classrooms - Google Classroom, Moodle, Microsoft Teams, TDC
Passwords (TAFE Account) including PingID
Printing (Ricoh) - Library Level, 1 N.G.32, G.LG.6, O.1.14 and O.G.14 (Consumables)
Purchasing - Hardware/Software/Mobile Phone/Peripherals
Sharepoint
Softphones (Jabber)
Video Conferencing (outside network in theatres)
VPN (Cisco)
Password Changes
To change password / unlock account for TAFENSW account (login to computer/email/WiFi), you can also try Self Service Change Password on a different device, https://tafehelp.tafensw.edu.au/ > Forgot your password?
Contact Information
Lodge A Ticket Online via: TAFENSW IT Services - Report An Issue
Call: 1300 823 343 (1300 TAFE HELP)
Hours: Monday to Friday 8:00am to 6:00pm
This is the Service Desk that all other TAFE campuses contact.
More Help
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TAFE Students