If you have an email account with Microsoft Live, Hotmail, or if you are a cross-institutional student with a university that also uses Microsoft's email system, you may be being redirected to your other email account when trying to login to your SCU emails.

This is because all of these email accounts use the same system: the Outlook Web App, provided by Microsoft.

Quite possibly your browser has stored your login details for your alternative account, and is automatically logging you in to the wrong account.

To fix this, you can clear the cache in your web browser in order to make it forget the login details to your other account.

If you do not wish to do this, you will need to use a different web browser for each email account. You can download an alternate web browser for free, such as Mozilla Firefox or Google Chrome

Why can't I login to my email?

If you are having troubles logging into your emails, it could be for one of a few reasons. The possible problems and their symptoms are: